Saying No!

On a personal level, I’ve always had a hard time saying “no”. If someone asks for help, I always want do so. Especially if I am able. It should come as no surprise that this trait carried over to my professional self...for a little while. It didn’t take long to...

Getting the Right Referral

A salesperson is trying to sell you his / her service. Your instincts tell you to ask for a referral. However, there’s a small voice in the back of your mind saying they’ll provide you with a list of their best clients. Why not be more specific about your referral?...